Shift Manager

Location: Napier
Posted on: 06 April 2023

Role: BurgerFuel Shift Manager
Location: BurgerFuel Napier 70 Carlyle St Napier 4112

Welcome to the World of BurgerFuel where passion is celebrated, individuality is encouraged, and shifts are served up with a side of something special.

As a BurgerFuel Shift Manager you will work alongside the franchisee, be in charge of the store’s day to day operations, look after a team of high energy staff, create an exceptional customer experience, manage operational processes and of course, the burgers!

What you’ll get:

Opportunity to burn. From here, the next possible steps could be Area Manager, HQ, Trainer or even to own your own BurgerFuel!

Competitive pay rates starting from $29.70 for 40 hours / week
Access to first class training in multiple areas – we’re all about the up skill.
Be part of a kick-ass team culture, with strong company values.
Full support from this Kiwi brand + we’re flexible, we want to work in with YOUR life.
Enjoy our staff Reward & Recognition programme aka constant access to cool stuff.
Staff Meals

KEY RESPONSIBILITIES OF ROLE:
Being a BurgerFuel platoon leader and managing a team of elites is heavy duty and requires key responsibilities that assists us in our mission to serve up the best damn 
gourmet burgers our customers have ever eaten. 


• Complying with systems/manuals such as Food & Packaging Manual, Food Safety Plan, Kitchen Log Book and Prep List
• Adhering to and enforcing BurgerFuel policies and guidelines
• Responsible for food quality, customer service and cleanliness of the shift
• Opening and/or closing the store (Cash Up and Lock Up procedures)
• Assigning tasks to employees on shift and following up on completion
• Motivating employees to attain the highest standards
• Training employees on correct BurgerFuel procedures
• Ordering supplies and product (and addressing any issues regarding these)
• Taking and resolving customer complaints/feedback
• Communicating memos and other important information from Head Office
• Assisting with staff rosters and payroll as and when needed
• To be aware of any quality issues, especially relating to product safety and shelf life
• Ensure store and staff hygiene is maintained to the highest standard
• Attend and actively participate in weekly Shift Manager’s Meetings
• Must be on time and remain on site for entire shift

 

What skills you need:

Epic people & communication skills – keep the energy high!
Exceptional time management & organizational skills
Ability to multitask, keep calm & solve problems under pressure.
Experience in a leadership position – management skills required; you’ll oversee between 15 – 20 staff.
Commitment to working in a high energy environment where weekends and nights are the norms.
Passion for providing an excellent customer experience.
That’s it – we’ll teach you the rest!

Keen? Tell us why you’re the one for the job & give us a rundown of who you are. We want the REAL you, BurgerFuel is a place to express your personality - no box tickers here!  

P.S. Keen to know more about us? Head to burgerfuel.com/nz/work-with-us for all the BurgerFuel deets.

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