Role Responsibilities

• Ensuring the store operates seamlessly 
• Resolving customer concerns
• Ensuring the store runs continuously, with adequate staffing levels – this may also mean being contacted outside of your normal work hours in case of staff emergencies 
• Training new and existing team members to be burger superstars 
• Keeping stock in check by checking over ordering and conducting stocktakes
• Handling cash with 100% accuracy
• Maintaining impeccable food safety standards.
• Assisting with recruitment to build an world class team.
• Hosting and attending shift manager meetings.
• Conducting store audits and assessing performance of staff.

The role will typically be five days per week with two consecutive days off. While we try to keep the roster fixed permanent, flexibility with hours and days to assist with covering annual and sick leave is required however as we operate 7 days a week. 

You will have:

• A high energy and positive attitude. 
• A strong work ethic, organised, reliable, and customer focused.
• Work well autonomously and thrive off responsibility.
• Hands-on people management, on the job, with a focus on coaching and guidance while working on the front line.
• Punctual and keen to roll up your sleeves. 
• Epic people & communication skills. 
• Passionate about working in store, some paperwork is required, but this is primarily a hands-on management role.
   

Previous hospitality or managerial experience would be a major bonus, but not an absolute deal-breaker.

Your Benefits

• Competitive pay rate
• A kick-ass team culture where you can be your 100% self.
• Enjoy our Reward & Recognition programme aka free stuff that celebrates your milestones at BurgerFuel.
• Free food/drink on shift and mate’s rates at every BurgerFuel in NZ
• Kitted out with a fresh uniform
• Annual end of year shutdown day – a half day closed to celebrate you and your fellow crew members.
• Access to personal and professional development programmes. 
• 24/7 access to wellbeing advice, counselling and more, through the Employee Assistance Programme. 
• First Aid Training. 
• Opportunities to make the role your own.    

Applicants should have full time availability and the right to work in New Zealand.